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I've been paying for their service for a few years now. I never thought that if I had a question or needed support, there would ever be an issue. But low and behold, they are NOWHERE to be found. It's insane! I must have emailed them a dozen times, through their email address and through their support system. I haven't gotten one reply. The service isn't great and I was having some issues in connecting to things while using their VPN, which lead me to reach out to them. So aside from the various issues, I was experiencing, not being able to get a response from them for support was the last straw. All I could think of to do was to let other people know. Since there are other services available to choose from, my recommendation is to stay as far away from Easy Hide IP VPN as you can. There's no reason to go with them. I guess you get what you pay for. While they aren't even the least expensive guys on the block, their product is just so-so, but as I said previously, their support is non-existent. So if you want a VPN service, just pick almost anyone else, unless you don't care how well it works and don't care if you can get help should you have any questions or need any assistance. That's all. I hardly ever take my time to leave a bad review for a company. But .. (haha) in the case of Easy Hide IP, it was worth my time to hopefully prevent anyone else from choosing to pay even a dime to Easy Hide IP. That's all, - Gary
AVG repeatedly tells me that “anyone can see your IP address”. Should that be possible using Easy Hide VPN? I thought that its purpose was to stay completely anonymous.
Uptime is around 95%. Sometimes you can't get logged on but when you generate a support ticket and send it in they are on it within an hour. Global outages happen. It's the internet people. Ever had a website that wouldn't respond? Same thing.
