I payed them with my credit card and lost my money since i was unable to login afterwards with the username password and their support didn't bother to answer to my ticket except that they sent a reply in which they told me they are still investigating what went wrong after insisting with a ton of mails. It's just 10 USD i know but i doubt i am the only one which they scammed.

The connectivity is unreliable. Sometimes I'll get a VPN connection and other times it is as-if all the servers are down. I have an approximately 60% success rate establishing a VPN connection. Tonight I've been trying to establish a VPN choosing Fastest connection and random servers - even re-downloaded and re-installed the software and cannot get a connection after 3 hours of randomly trying. When it works it is good but, that is when it works. This is a random occurrence over the last 6 months. Their software is easy to use and is good when you can get a connection.

Being very computer illiterate, Defence VPN was a little difficult at first. Once set up though and with the new app installed it is very easy to use. Someone is always there to help so thank you. It is very well priced when discounted and would recommend to my friends.